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Quality of Service

Our experienced Customer Services Operators can provide full or part-time support, allowing you the flexibility to manage costs whilst meeting the needs of your customers and developing sales performance.


As standard:
  • Proactive Customer Management
  • Decisive Problem Solving
  • Good Communication
Dedicated Customer Services

Our experienced & passionate people like nothingmore than exceeding customer expectations.

A daily point of contact keeps communication lines short and flow of information tight.


Including:
  • Order taking, entry, progression through to fulfilment
  • Customer enquiries, requests for information and samples
  • Pride in the job leads to excellence in the execution
  • Structured to support client needs
  • Continually challenging mindset
IT & Information Management

Crest manages customer processes within a SAP system supporting your business activity.

This environment allows data capture, storage and reporting with security, visibility and transparency.


Featuring:
  • End to end ERP system
  • Web, EDI & e-commerce solutions
  • E-alerts, notifications and texts
  • Business intelligence, reporting and information management
Quality / Accreditation / Regulatory Affairs

Crest Logistics maintiains its accreditation through its compliance with ISO13485.
We have a large number of CE marked products under management and therefore have to continually meet the legal requirements and classifications within the 'Medical Devices Directive 93/42/EEC'. Crest Logistics also holds a Wholesale Dealers License.

Free Quotation

Contact us now for a no obligation quote.